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What should you do when your Evanston home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family – against the various risks you could encounter, like theft, fire, and carbon monoxide leaks. Despite the fact that your home may be ready, that doesn’t mean you are. Do you know what to do if your Evanston home alarm system goes off? The blasting of an alarm is often shocking, confusing, and may cause panic. Your best choice is to stay composed and abide by these simple suggestions.

Steps to Take When Your Home Alarm System In Evanston Sounds

You don’t want to be in this predicament, but it’s also why you put in a home alarm system in the first place. You’re woken up in the wee hours of the morning with the unmistakable blasting of an alarm after one of your sensors has been tripped. Now what are you going to do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blasting, and your pulse is beating rapidly. But keeping yourself calm is the best way to evaluate what’s going on. Avoid the impulse of trying to handle the emergency on your own instead allow your monitoring staff and first responders to perform their job.
  2. Protect your family members. Your primary concern should be your family and getting them out of danger. If you are dealing with a break-in, this might include proceeding to a designated secure area as far away from entrances as possible. The intruder was likely already scared off by the alarm, but it’s always smart to take extra precaution. If there’s smoke or a blaze, you ought to leave your house right away.
  3. Remember your cell phone. Most individuals keep their smartphones with them all the time these days, but you might forget to take it during an emergency. Try to remember it. You’ll be able to stay in touch with your monitoring professionals and get notifications through your home security app.

Collaborate With Your 24/7 Monitoring Specialists

Any time your home alarm system in Evanston goes off, your 24/7 monitoring professionals will spring to action. Their first step is to verify your alarm, and that includes communicating with you. The procedure they follow is based on the type of emergency. To illustrate, if the emergency is due to a medical situation, one attempt will be made to contact you before assistance is sent out. In the event of a burglary alarm - the most typical kind of event - a monitoring specialist will adhere to these procedures to get in touch with you:

  • An attempt will be made to reach you using the touchscreen interface. You will typically be requested to provide a passcode.
  • If that effort doesn’t result in a reply, a call is made to your main contact number.
  • A second number or your first contact person is called next.
  • If you still can’t be reached, area police officers are deployed.
  • Your monitoring specialists will attempt to reach you again after authorities are notified.

If you're not in a situation where you can communicate with monitoring agents, don’t fret. Help will still be sent even if you're not able to confirm the emergency.

Prepare for any emergency with a Vivint home alarm system in Evanston

Be prepared for any crisis with a modern home alarm system in Evanston from Vivint. Dial (847) 925-7636 to begin customizing your property’s security today.